- We respect your privacy. We are bound by the National Policy Privacy Principles. Those principles regulate most of our activities with respect to our collection, storage, use and disclosure of personal information.
1.1 Cadigal respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. ‘Personal information’ is information we hold which is identifiable as being about you.
Collection of personal information
2.1. Cadigal will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3. Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
Use of your personal information
4.1. Cadigal may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional services and opportunities available to you. We may use your personal information to improve our services and better understand your needs.
4.2. Cadigal may contact you by a variety of measures including, but not limited to, telephone, email, SMS or mail.
Disclosure of your personal information
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant during a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Cadigal, www.cadigal.com.au, its customers or third parties.
Security of your personal information
6.1. Cadigal is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information that we hold about you or believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org.
7.2. We reserve the right to refuse to provide you with information that we hold about you in certain circumstances set out in the Privacy Act.
Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send details of your complaints to:
9 Castlereagh Street,
Sydney, NSW 2000, Australia.
We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1. When you visit our website (www.cadigal.com.au), we may collect certain information such as browser type, operating system and website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site, so that we can improve our services.
10.4. Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Cadigal is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each website that collects personal identifiable information.